$20.52
Availability: In stock
CAUTION: You’re about to purchase a high quality copy (no missing contents), NOT a Paper Book! It can be printed, stored and read on any devices. You’ll get this copy via EMAIL within 24 after purchasing.
$20.52
Availability: In stock
CAUTION: You’re about to purchase a high quality copy (no missing contents), NOT a Paper Book! It can be printed, stored and read on any devices. You’ll get this copy via EMAIL within 24 after purchasing.
Explore customer service excellence with Pattie Gibson’s “The World of Customer Service 3rd Edition.” Updated strategies and real-world examples spotlight digital interactions and building lasting relationships. Essential for service professionals and students. ISBN: 978-0840064240.
“The World of Customer Service 3rd Edition” by Pattie Gibson offers an in-depth exploration into the evolving field of customer service. Updated to reflect contemporary customer service trends and challenges, the book delves into effective strategies and techniques for creating a positive customer environment and building enduring customer relationships. Comprehensive and insightful, this edition includes additional case studies, real-world examples, and strategies for handling digital customer interactions. Ideal for both students and professionals, the book equips readers with the tools to excel in a service-based industry.
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