ISBN-13: 9780134310800

Impact: A Guide to Business Communication (9th Canadian Edition) is a comprehensive textbook that covers all aspects of effective communication in the business world. Written specifically for Canadian students, this edition includes relevant examples and case studies from Canadian companies to help readers understand the concepts in a local context.

The book covers a wide range of topics, including verbal and nonverbal communication, writing skills, presentation techniques, and interpersonal communication. It also delves into the importance of communication in various business contexts, such as meetings, negotiations, and conflict resolution.

One of the key strengths of this book is its focus on practical application. Each chapter includes real-world examples and exercises to help readers practice and improve their communication skills. Additionally, the book provides tips and strategies for overcoming common communication challenges in the workplace.

Impact: A Guide to Business Communication (9th Canadian Edition) is a valuable resource for students and professionals looking to enhance their communication skills in a business setting. With its Canadian focus and practical approach, this book is sure to help readers succeed in their careers.

This edition retains the full content with the added advantage of portability, allowing readers to easily access and engage with the material from any device, whether in a classroom or during fieldwork.